The Truth Entrygard operators are shipped with the arms in the wrong position, especially the linkage arm. The easiest way to switch this over is to hold the base and the long arm in one place and crank the crank handle over and the linkage arm will fall into place. The other easy way to do it is to put the operator into your window, screw it down, and hold the long arm while you screw the crank handle around and it will go over to the correct position.
How to Fix the Arm Position on Truth Entrygard Operators
Posted in Window Hardware